Effective Date: October 11, 2025
1. General Terms
Due to the digital and interactive nature of our services (daily live classes, workout video recordings, nutritionist consultations), all fees paid to TrueFit Enterprise are generally non-refundable.
2. Cancellations
You may cancel your weekly, monthly, or quarterly membership subscription at any time. Upon cancellation, your access will continue until the end of your current active billing cycle (7, 30, or 90 days), and no further renewal payments will be charged.
3. Service Failure Exception
Refunds will only be considered under exceptional circumstances, such as a complete failure by TrueFit Enterprise to provide the scheduled live services due to internal company issues or system downtime exceeding 7 consecutive business days.
4. Contact Us
If you have any billing issues, please contact our support desk:
TrueFit Enterprise
Email: support@truefitenteprise.com
Phone: +91 11 85854219